Telephone and data transmission services (№5753199)

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Publication date

Description

1. Section I. Contracting authority
   1. Name, addresses and contact point(s)
      Aena S. M. E., S. A.
      C/ Peonías, 12
      Madrid
      28042
      Spain
      Contact point(s): 28042
      For the attention of: Dirección de Contratación
      Telephone: +34 913212710
      E-mail: [email protected]
      Fax: +34 913212712
      Internet address(es):
      General address: http://www.aena.es
      
      
      
      
   2. Main activity
      Airport-related activities
      
   3. Contract award on behalf of other contracting authorities
      
2. Section II. Object of the contract
   1. Description
      1. Title attributed to the contract by the contracting authority
         

         Servicio de Contact Center de Aena, S. A.

      2. Type of contract and location of works, place of delivery or of performance
         Services
         Main site or location of works, place of delivery or of performance:

         Madrid.

      3. Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
         
      4. Short description of the contract or purchase(s)
         

         Servicio de Contact Center de Aena, S. A.

      5. Common procurement vocabulary (CPV):
         64210000
         
      6. Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): no
         
   2. Total final value of contract(s):
      
      1. Total final value of contract(s):
         Value: 1 384 019.57 EUR
         Excluding VAT
         
4. Section IV. Procedure
   1. Type of procedure
      1. Type of procedure
         Negotiated with a call for competition
         
   2. Award criteria
      1. Award criteria
         The most economically advantageous tender
         
      2. Information about electronic auction
         An electronic auction will be used: no
         
   3. Administrative information
      1. File reference number attributed by the contracting authority
         

         DEA-91/2017

      2. Previous publication(s) concerning the same contract
         Contract notice
         Notice number in the OJEU: 2017/S 085-167059 of 03.05.2017
         
5. Section V. Award of contract
   1. Award and contract value
      
      1. Date of contract award decision
         26.09.2017
         
      2. Information about offers:
         Number of offers received: 2
         
      3. Name and address of economic operator in favour of whom the contract award decision has been taken:
         Abante Business Proces, S. L.
         Avenida Benigno Rivera, 101
         Lugo
         27003
         Spain
         Contact point(s): 27003
         Telephone: +34 639172976
         E-mail: 999@999
         
      4. Information on value of contract
         Initial estimated total value of the contract
         Value: 1 710 000.00 EUR
         Excluding VAT
         Total final value of the contract
         1 384 019.57 EUR
         Excluding VAT
         
      5. Information about subcontracting
         The contract is likely to be sub-contracted: no
         
      6. Price paid for bargain purchases
         
         
         
6. Section VI. Complementary information
   1. Information about European Union funds
      The contract is related to a project and/or programme financed by European Union funds: no
      
   2. Additional information
      
   3. Procedures for appeal
      1. Body responsible for appeal procedures
         Tribunal Administrativo Central de Recursos Contractuales (Ministerio de Hacienda y Función Pública)
         Avenida General Perón, 38, 8ª planta
         Madrid
         28020
         Spain
         Contact point(s): 28020
         Telephone: +34 913491446/47/51
         E-mail: [email protected]
         Fax: +34 913491441
         Internet address: http://www.minhap.gob.es
         
      2. Lodging of appeals
         

         Plazo de presentación de la reclamación: 15 días hábiles a partir de la notificación de la adjudicación.

      3. Service from which information about the lodging of appeals may be obtained
         Tribunal Administrativo Central de Recursos Contractuales (Ministerio de Hacienda y Función Pública)
         Avenida General Perón, 38, 8ª planta
         Madrid
         28020
         Spain
         Contact point(s): 28020
         Telephone: +34 913491446/47/51
         E-mail: [email protected]
         Fax: +34 913491441
         Internet address: http://www.minhap.gob.es
         
   4. Date of dispatch of this notice
      15.01.2018